
Xit Poll combines a versatile, easy-to-use, rugged survey device with a powerful, user-friendly web-based data management system. It significantly improves customer response rates compared to phone, web, paper, or any other survey method—then collects, organizes, and reports the data accurately, and automatically.
Xit Poll Key Features
Get Customer Feedback While They are Still Immersed in the Experience.
Xit Poll® patented free standing mobile kiosks is changing the dynamics of how businesses can now keep a “live” pulse on their business. In today’s competitive environment it is essential for businesses to be able to react to customers’ needs and desires.
Higher participation rates and much more accurate data than the conventional methods of online and phone surveys used today.
Engaging your customers and ensuring that they are satisfied with your business is a critical part of establishing customer loyalty, increasing market share and ultimately increasing profits. Your business's success depends on your ability to satisfy your customers and obtain new ones. Building a positive relationship with customers is the way to generate repeat business, increase referrals and sell more products and services to your loyal customers.
According to a 2009 Gallup report, organizations that focus on optimizing their customer engagement outperform their competitors by 26 percent in gross margin and by 85 percent in sales growth. On average, a fully engaged customer represents a 23 percent increase in profitability and revenue over the same criteria in a standard customer.
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